What are your gate hours?

Our gate hours are from 5am to 11pm every day of the week.

What are your office hours?

Our staff is available to assist you via phone, text or email from 08:00AM to 06:00PM on weekdays and 09:00AM to 06:00PM on weekends.

How do I access my storage unit?

At the time of signing, you will be given a unique gate code that will allow you access to your unit within gate hours.

How do I know how much storage space I will need?

Our units range in size from 5 x 10 mini storage units, each fitting the contents of a small bedroom, to 10 x 30, which is big enough to fit the contents of a multi-bedroom house. 

Do I need to sign a long-term lease?

No, we only rent on a month-to-month basis.

What type of documentation do I need to provide in order to rent a space?

We require a government-issued photo ID (example: driver’s license, state ID, or passport).

How do I make a payment?

You can pay online using our payment portal, over the phone, or you can set up auto pay.

What forms of payment do you accept?

We accept all Credit and Debit Cards.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

Do I need to bring a lock?

No, we provide a lock free of charge.

What is the process for renting a storage unit?

The process is simple! 

What do I do when I no longer need the storage unit?

We require a 10-day written notice, in the form of email, for documentation. Please send an email to info@alamogordostorage.com including your unit number, intended date of move out, and pictures of the empty unit to expedite the move out process.